Welcome to the Voya Financial Lifeline Website

Your life is full of many transitions, and our goal is to make them easier for you. Our unique program offers many benefits and services to assist you during times of change.

Program Benefits & Financial Guidance

With your proceeds being fully accessible, secure, and earning a guaranteed interest rate, you can take the time you need to evaluate your situation and learn about your financial options.

Learn more about our Program Benefits and Financial Guidance.

Our Promise to You

Voya Financial Lifeline is committed to offering our accountholders quality programs that meet customers' expectations during times of change. We strive to maintain a high level of professionalism through proactive communications and program features. Our team members will provide you the information you need to help you make informed financial decisions.

Financial Stability

Your account is backed by the financial stability of the insurance company that issued the underlying contract or policy. Funds held in a Personal Transition Account are not FDIC insured, but may be covered by your state's Insurance Guaranty Fund. We are proud of our company and hope you too will feel comfortable with Voya products and services.

Account Login


You will need your user ID and password to log in to your Personal Transition Account.

Contact Us

Customer Service:

Financial Guidance:
866-906-1362 - Option 3